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Customer service

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Our Technical Customer Support team consists of experts with a wide range of educational and career backgrounds. They are all united by one thing: a genuine passion for helping our customers make the most of the wellbeing benefits of our products in the best possible way.

The core expertise of our team is in solving challenges related to product installation, use, and maintenance, as well as supporting customers in choosing the right product for their needs. The role requires strong interaction and customer service skills as well as the ability to apply and develop technical expertise on a daily basis. Every day brings something new to learn.

Our customer base is wide. We serve Harvia’s resellers, service partners, business customers, and end users around the world. The international operating environment offers excellent opportunities to gain deeper insight into the needs of different markets and to specialize within the team according to individual strengths.

Sales support is responsible for order processing, coordinating deliveries, and responding to customer inquiries. Its tasks ensure a smooth order-to-delivery process and serve as a key interface between customers and internal stakeholders.

What is it like to work in customer service at Harvia?

  • At Harvia, the best thing is the constant change. Every day we move the company and our work forward, and at the same time our own professional skills continue to grow. The company’s international nature is also inspiring: it is great that we Harvia employees come from almost every continent.

    Elli Peltonen-Sirén

    Customer Success Manager

  • During my ten-year career at Harvia, I have worked in sub-assembly, final assembly, logistics, and currently as a white-collar employee in technical support. There have been excellent opportunities for advancement and variety, and along the way I have also become familiar with nearly the entire staff. I would say that people enjoy working at Harvia very much.

    Kalle Liikanen

    Product Support Specialist

  • At Harvia, I think the greatest asset is a genuinely warm, caring, and encouraging work community. Harvia is also an inspiring company: continuous development and a bold drive forward are visible in everyday work and create an environment where you want to grow yourself and be part of building something meaningful.

    Nelli Gorinelli

    Export Coordinator

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About Harvia Finland Oy

With Finnish roots and over 70 years of expertise, we bring the sauna experience within everyone’s reach around the world.

At our Muurame location, more than 200 Harvia professionals in the spa and sauna industry work across production, product development, sales, finance, and support functions. In addition, we have around 600 colleagues in Austria, the United States, Germany, China, Romania, and Italy.

As a pioneer in the global sauna and spa market and an ambitious growth company, we offer a wide range of career paths and opportunities for professional development within our international organization.

Founded in 1950
Coworkers 220+
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